Our warehouse does an exceptional job at making sure your
delivery is packaged, loaded and sent to your correct location. Currently due
to the high demand, the shipping time can take anywhere between 7-25 business
days. Please allow us 3 business days for our warehouse to process your order.
Shipping may be delayed due to COVID-19
We will send you an email with
the shipping number as soon as we are informed that the order is shipped out.
If this email has not been received within 5 business days please contact us at support@topauroeyewear.com
Do not worry, we are here to help you! Here at Topauro we make
it our top priority to get our orders shipped out as soon as possible.
If for
some reason you put the wrong shipping address, please contact us at support@topauroeyewear.comand we will provide you with the assistance you need with our
support team.
However,
if the shipment is already in process we will be unable to cancel the order and
change the shipping address.
My blue-light glasses are finally here! Wait... its the wrong one. We understand your frustration and no customer should have to experience this.
If this happens to be the case, please send us a photo of your product, along with your order number and our support team will be here to help you at support@topauroeyewear.com. We pride ourselves on customer satisfaction so we will get to the bottom of this!
We are happy to announce that we now ship internationally due to the international demand! These are the countries that we currently ship to and we plan to add more!
Here at Topauro, we are all about customer satisfaction. We are sorry to hear that you are cancelling an order you just made.
We always prioritize getting our products shipped out as soon as possible. You can contact us at support@topauroeyewear.com as soon as you can to get this situation fixed for you.
However if our shipment is already in process we will be unable to cancel the existing order, so make sure to contact us asap!
Contact support
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